Shipping & Returns
Shipping Policy
How long will it take to deliver my order (domestic and international)?
- Orders in India are normally delivered in 1-2 business days (City or State), 3-5 business days (Metro to Metro), and 5-7+ business days (Rest of India) after they have been shipped. Delivery times may vary depending on the shipping address and other considerations (public holidays, severe weather, etc.)
Edit: Since all of our pieces are made to order, the shipping time on each piece will vary but the customer will be notified of the delivery timeline.
For all international orders, shipping duration depends from country to country. How can I track my order?
The tracking page or track details are shared with the customer via e-mail.
All India Shipping is free. International shipping and customs duties will be borne by the customer.
Returns & Exchange Policy
Terms Of The Exchange Policy:
- Products will be only exchanged in the case of delivering a wrong product or the wrong product size or if a damaged product has been delivered.
- Exchanges are only possible for the same product in a different size.
- We do not accept exchanges on numerous product categories, like caps, hats, and socks, in order to maintain stringent sanitary standards for our items.
- There is no refund Provided by the company.
Procedure For Product Returns & Exchange:
- Once a customer submits a complaint for a product return/exchange via e-mail, our Quality Control Team will review your complaint and, if our team gives us a green signal, we will arrange a reversal order. The courier will pick up the parcel from the customer's location and will ship it to us within 3 - 7 days. Once the goods arrive at our warehouse, we will send the customer a replacement within 3-4 business days.